World Customs OrganizationBelgium
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Program Manager
World Customs Organization
Public Sector & International Organisations, Private Sector
Central Asia, Southeast Asia, Africa, Central America

Professional, qualified PMI-PMP and PRINCE2 senior project manager with over a dozen successful large project and program deliveries in the areas of customs modernization and trade facilitation projects that involve both hard and soft infrastructure investments improving processes, knowledge, ICT and legislation in line with regional and international obligations and WCO instruments.
Excellent understanding of customs and trade facilitation issues including the role of regulatory agencies and technology through over 13 years’ working on international trade and economic growth.
In-depth knowledge and experienced in delivery of technical assistance and capacity building in several areas including: project/program management, economic impact assessments, governance and stakeholder engagement, business process re-engineering and Single Windows for trade.
International development practitioner with experience working in challenging environments including developing and least developed countries throughout the world.
Strong interpersonal skills gained from leading and working in cross-cultural teams, facilitating and leading training workshops, and communicating across all levels with a wide variety of stakeholders.

American, British, Canadian

12/2017: “WCO Guidelines on Integrity” IMF Regional Workshop on Integrity, Gambia
06/2017: Session Moderator “Stakeholder Engagement” WCO Knowledge Academy, Belgium
09/2016: “ UNCEFACT recommendations on Single Window Governance and Interoperability” International Single Window Conference, Morocco
05/2015: “Technology and the TFA: Innovations for Implementation” WCO IT Conference, Bahamas
11/2014: “Impact of the COMESA CET using TRIST Economic Modelling” COMESA Meeting of Customs Officials, Zambia
09/2014: “Intervention: Inter-agency Coordination in Trade Facilitation” UNNExT / UNESCAP / Asia Pacific Trade Facilitation Forum, Thailand.
11/2013: “Regional Integration and Connected Customs” Crown Agents Growth and Trade Training Course, UK.
09/2013: “Facilitating Trade – the Confucian Way” UNNExT / UNESCAP / Asia Pacific Trade Facilitation Forum, China.
06/2013: “Lessons from Single Window Implementations” World Bank High Level Symposium on Single Window and Customs ICT, USA.
04/2013: “Revenue Solutions: Facilitating the Future” World Bank - SEMCAR Workshop on ICT for Tax, Customs and PFM in the Caribbean, Antigua.
09-11/2012: “Using ICT to create an enabling environment for trade” Crown Agents Foundation Workshop Series, Nigeria & Kenya.
07/2009: “ASEAN Migration and Border Management” Senior Officials Meeting on Transnational Crime (SOMTC), Myanmar.

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